Privacy Policy
Effective Date: 21 June 2026
Ziman Agency respects your privacy and is committed to protecting the personal and professional information shared with us through our website, forms, email communication, recruitment activities, vendor registration, and project-related processes.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and how you can contact us regarding your information.
1. Who We Are
Ziman Agency is a registered professional language, localization, AI data, and talent support services provider based in the Kurdistan Region of Iraq.
Business Name: Ziman Agency
Registration No.: 9421
Registered Since: May 2026
Registered Location: Sarcham St, Building/Shop No. 6, Dukan, Sulaymaniyah 46010, Kurdistan Region, Iraq
Website: www.ziman.agency
Email: info@ziman.agency
2. Information We Collect
We may collect information that you submit directly to us, including:
Name and contact details
Email address and phone number
Country, location, and time zone
CV, résumé, portfolio, profile, or work samples
Language pairs, skills, qualifications, and professional experience
Rates, availability, and service areas
Company details for clients, vendors, or partners
Project-related files, communication, instructions, and feedback
Information submitted through Google Forms, contact forms, emails, or other communication channels
We may also receive limited technical or website-related information through our website provider, such as basic website performance, security, and usage information.
3. How We Use Your Information
We use your information for legitimate business and operational purposes, including:
Responding to inquiries and communication
Reviewing freelancer, vendor, or candidate applications
Managing recruitment and onboarding processes
Evaluating qualifications for translation, localization, interpreting, AI data, technical, or talent support projects
Preparing quotations, proposals, and project offers
Managing client, vendor, and partner relationships
Assigning, coordinating, and delivering projects
Maintaining quality, confidentiality, and project records
Improving our services, website, communication, and internal processes
Meeting legal, administrative, compliance, or contractual requirements
4. Forms, CVs, and Recruitment Data
When you submit information through a form, including Google Forms or recruitment forms, we may use that information to review your profile for current or future opportunities.
Submitting a form does not guarantee project selection, employment, or collaboration. We may contact you if your profile matches a suitable project, vendor request, or collaboration opportunity.
5. Sharing Information with Clients or Partners
We do not sell your personal information.
We may share relevant professional information with clients, partners, or project stakeholders when necessary for:
Project qualification
Vendor onboarding
Client approval
Proposal preparation
Project assignment
Compliance or contractual review
We only share information that is relevant and appropriate for the specific business or project purpose.
6. Confidentiality and Project Information
We treat client, vendor, freelancer, and project information with care and confidentiality.
Project files, instructions, terminology, work samples, client materials, and related communication must not be shared publicly or with unauthorized parties unless permission has been given.
7. Data Storage and Security
We take reasonable steps to protect the information we collect from unauthorized access, misuse, loss, disclosure, or alteration.
Information may be stored using secure business tools, including email systems, cloud storage, forms, spreadsheets, project management tools, and communication platforms used by Ziman Agency for business operations.
However, no online system can be guaranteed to be completely secure.
8. Data Retention
We keep information only as long as reasonably necessary for business, project, recruitment, legal, administrative, or compliance purposes.
Freelancer, vendor, and candidate information may be retained for future project opportunities unless you request removal.
You may contact us at any time to request deletion or update of your information.
9. Website Usage and Analytics
Ziman Agency does not intentionally use marketing cookies, advertising cookies, or tracking cookies on its website.
We may receive basic technical or website usage information through our website hosting provider or standard website tools, such as general page visits, device type, browser type, or performance information. This information is used only to maintain, protect, and improve our website.
If this changes in the future, we will update this Privacy Policy accordingly.
10. Your Rights and Requests
Depending on your location and applicable laws, you may have the right to:
Request access to the information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Withdraw consent where processing is based on consent
Ask questions about how your information is used
To make a request, please contact us at:
11. International Communication and Data Processing
As Ziman Agency works with international clients, vendors, freelancers, and partners, your information may be processed or shared across different countries when necessary for business, recruitment, vendor, or project-related purposes.
We take reasonable steps to ensure that information is handled responsibly and only for appropriate business purposes.
12. Website Provider
Ziman Agency’s website is created and hosted through Squarespace.
Squarespace may process limited technical and website-related information as part of providing website hosting, security, performance, and related website services.
Ziman Agency does not sell personal information and does not intentionally use advertising or marketing tracking tools on its website.
If we use additional tools in the future, such as forms, analytics, cloud storage, or project management platforms, we will update this Privacy Policy accordingly.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, tools, legal requirements, or business operations.
The updated version will be posted on this page with a revised effective date.
14. Contact Us
For questions, updates, or data removal requests, please contact:
Ziman Agency
Email: info@ziman.agency
Phone / WhatsApp: +964 750 175 1052
Website: www.ziman.agency